a. Mapping of existing ER services
b. Establish level of emergency care
c. Give Plan for
- Up-skilling existing staff
- Required resources as per scope of services
- Processes and protocols for quality of care
- Developing KPI’s for auditing standards of care
- Developing induction training program for all new joiners
- Training the trainers for continues medical education and certified training programs for doctors, nurses and ambulance paramedics
- Getting ER accreditation: NABH,QAI,JCI
d. Marketing strategies for transformed ER services
e. Ongoing mentoring of ER trainers ,Audits and research